SA will never disclose, share or sell your information to any outside company for any purpose. The information that we collect during a purchase is used ONLY to fulfill your order, track the status of your order, and provide the best customer service possible.
1. Changes to this Policy
2. Information Collection
You are able to browse the Websites without revealing any personal information about yourself. Conversely, if you wish to purchase or download any of the products or use any of the services, you may be required to disclose certain information to us. Your agreement to and provision of such personal information is completely voluntary. You always have the option to choose not to provide information by leaving the Website or not to purchase or download products or use the particular services or features. The Company is the sole owner of the information collected on the Website.
To purchase or download products or use the services available on these Websites, you will be required to create an account with the Company. In completing the account setup process, you will be required to give certain contact information, including your name, email address, and in some cases your approximate age. We use this information to contact you about the products and services that you have expressed interest in. Your approximate age may be required to determine whether you are old enough to use the Websites. You will also have the option to provide additional demographic information (such as income level, location and gender); this information will enable us to provide a more personalized experience.
If you purchase or download a product or service from us, we request certain personally identifiable information from you on our order form. In addition to the contact information listed above, you may be required to provide financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
The Company makes a practice of gathering certain information automatically and storing it in log files, which is the case with most Websites. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information does not identify individual users; however, it is valuable in helping us analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole. This automatically collected data is collected separate from and never linked to personally identifiable information.
We may employ or our third-party advertising partner may employ a software technology called transparent gifs that help us better manage content on or about the Websites by informing us what content is effective. Transparent gifs are tiny graphics with a unique identifier, similar in function to cookies that are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, transparent gifs are embedded invisibly on web pages or in HTML-based emails. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. We may use transparent gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Websites, we may collect such information into a file specific to you.
3. Use of Information
We use your personal information to fulfill orders and to facilitate the services you purchase or request from us. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Websites to: resolve disputes; troubleshoot problems; collect fees owed; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms and Conditions of Use; and as otherwise described to you at the time of collection. We may compare and review your personal information for errors, omissions and for accuracy.
4. Communications from Us.
We will send you strictly service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
We store information that we collect through your stated preferences, cookies, log files, transparent gifs, and/or third-party sources to create a “profile” of your preferences. We tie your personally identifiable information, and your activity history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your individual profile with other third parties.
5. Disclosure of Information
As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without first providing you with an opportunity to opt-out. However, the following describes some of the ways that we may disclose your personal information in the normal course of providing our services.
Aggregate Information (non-personally identifiable). We share aggregated, non-personally identifiable information about our user base with our partners and advertisers. This information does not identify individual users.
We may use third parties to provide, on our behalf, some portions of the products and services available on the Websites. For instance, we use a credit card processing company to bill you for services, and we may use third-party service providers to provide certain fulfillment services for some of our products or services. We use our best efforts, to the extent commercially reasonable, to ensure that these companies do not retain, share, store or use personally identifiable information that we disclose to them for such purposes for any other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Websites.
6. Choice / Opt-Out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you register with us but do not wish to receive any additional marketing material from us, you can indicate your preference on our registration form. At any time in the future, if you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at email@example.com. You may also update your preferences at any time by accessing our member information area. You will be notified before your personal information is collected by any third-party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
7. Links to Other Sites
This privacy statement applies only to information collected by these Websites. The Websites contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware of when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information.
8. Access to Personal Information
If your personally identifiable information changes, or if you no longer desire some or all of our services, you may correct, update, delete or deactivate it by making the change on our account information pages or by emailing us at firstname.lastname@example.org or by contacting us by telephone or postal mail: 6600 Westown Parkway, Suite 100, West Des Moines, IA 50266, United States of America, (515) 453-2000.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access, disclosure, alteration, or destruction, both during transmission and once we receive it.
10. Business Transition
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.
11. Contact Us